SERVICE ENGINEERING COMMUNITY
Service Engineering is the engineering of Industry 4.0, a digital, intelligent and mainly service-based industry, where user satisfaction is a key and distinctive value..
Service Engineering focuses on the conception, design, construction, operation, maintenance and management of services throughout their life cycle: from conception to after-sales.
WELCOME TO THE COMMUNITY
WHAT IS SERVICE ENGINEERING?
WHY STUDY SERVICE ENGINEERING?
Service Engineering is the holistic and trans-disciplinary combination of three large groups of knowledge and abilities:
BUSINESS
Business organisation, operations management, economy, law, among others.
TECHNOLOGY
Mathematics, programming, information management, service technology, Business Intelligence, etc.
HUMANITIES
History of services, communication skills, teamwork, emotional intelligence, leadership, languages, sociology, among others.